Slow performance: The computer is running slow, programs take a long time to load, and the system seems sluggish.
Blue screen of death (BSOD): The computer crashes frequently and displays a blue screen with an error message.
Hardware failure: A hardware component such as the hard drive, motherboard, or graphics card has failed, causing the computer to malfunction.
Virus/malware infection: The computer is infected with a virus or malware, causing pop-up ads, slow performance, and other issues.
Upgrades: The customer wants to upgrade their computer's hardware or software to improve performance or add new features.
Overheating: The computer is overheating, causing it to shut down or freeze.
Power issues: The computer won't turn on, or it shuts off unexpectedly.
Software issues: A software program is not functioning correctly, causing errors or crashes